Frequently Asked Questions
Built for riders. Backed by real support.
At Riparo, we stand behind every product we design.
If you have questions about fit, care, shipping, or returns — you’ll find answers below.
If you need personal assistance, contact us at info@riparomoto.com.
Sizing & Fit
Yes. We offer exchanges and returns within 30 days of delivery.
To begin, email info@riparomoto.com with your order number.
Customers are responsible for return shipping costs. Original outbound shipping charges are non-refundable.
We strongly recommend reviewing the size guide before ordering. If you're between sizes, contact us for guidance.
Yes. Riparo gloves are crafted from natural full-grain leather and are designed to feel snug initially. With wear, the leather softens and molds to your hands for a personalized fit.
A proper riding glove should feel secure without restricting circulation. Because leather breaks in, a snug initial fit is preferred.
If you’re unsure about sizing, email us before ordering.
We respond quickly and will personally guide you to the correct size.
Getting the right fit the first time saves time, shipping costs, and hassle.
Care & Durability
No treatment is required when new. Over time, use a quality leather conditioner occasionally to maintain flexibility.
If gloves get wet, allow them to air dry naturally. Avoid direct heat.
With proper care, full-grain leather gloves can last for years. Natural creasing and patina are expected.
Category
Orders ship within 1–2 business days.
United States: 3–7 business days
International: Delivery times vary
Tracking information is provided once your order ships.
If your order has not shipped, we may be able to modify it.
Contact info@riparomoto.com immediately with your order number.
You will receive a confirmation email immediately after checkout.
If you don’t see it, check spam or contact us.
Returns & Warranty
Returns are accepted within 30 days of delivery, provided the item is unused and in original condition.
Customers are responsible for return shipping unless the product is defective.
Yes. Manufacturing defects reported within 30 days will be repaired or replaced at no cost.
Normal wear and misuse are not covered.
Brand & Manufacturing
Designed in Seattle, USA.
Manufactured in our family-owned facility in Pakistan under direct quality oversight.
Riparo operates exclusively online, allowing us to invest in materials and craftsmanship rather than retail overhead.
Still need help?
Email us at info@riparomoto.com
We typically respond within 24 hours.
